SUPPLIER Quality Policy

•1 Certificate of Conformity 
Each batch of goods should be accompanied by a signed certificate of conformity, which 
should include the following information: supplier name, purchase order number, part 
number, version, quantity, special process, date, authorized signature, title, and 
declaration, proving product compliance and traceability (if applicable). 

•2 Quality System 
Suppliers should maintain an effective quality management system in accordance with 
the requirements of ISO 9001, AS9100, or equivalent standards to ensure that products 
meet the specified requirements. 

•3 Right of Access 
SJCEMS authorized representatives, their customer, and regulatory agencies have the 
right to access the applicable areas and all applicable records of all facilities 
at any level of the supply chain involved in the order. 

•4 Control of Quality Records 
Suppliers shall retain records related to manufacturing and/or process operations 
(including inspection and testing) where applicable, and provide these records for 
verification upon request by SJCEMS, our customers, and regulatory agencies. Unless 
otherwise specified, the retention period should be at least 12 years. 

•5 Non-Conforming Product 
Suppliers shall obtain written approval from SJCEMS before supplying any 
non-conforming materials. Suppliers should obtain approval from SJCEMS for the 
disposal of non-conforming products. Suppliers should notify SJCEMS of any 
non-conforming materials or products discovered after delivery in order to take 
appropriate corrective measures. 

•6 Prevent counterfeit components 
Suppliers should establish procedures to ensure that counterfeit components are not 
supplied to SJCEMS. 

•7 Control of Special Processes 
Suppliers and any sub suppliers used shall be approved by SJCEMS and/or the customer 
for any process considered as a special process.

•8 Changes in Product/Process Definition/Circumstances 
The Suppliers shall notify SJCEMS of changes in products and/or processes, changes 
in suppliers, changes in manufacturing locations, and obtain approval from SJCEMS 
as necessary. Suppliers shall notify SJCEMS of any changes in their certification, 
registration, and accreditation status, as well as any other changes that may affect 
quality (such as ownership changes). 

•9 Sub-tier Suppliers 
When a supplier subcontracts processes or requirements to a secondary supplier, the 
applicable requirements must be communicated downwards to that supplier. SJCEMS 
approval of sub suppliers does not exempt suppliers from ensuring that the work 
performed or products provided by sub suppliers comply with regulatory requirements.
 
•10 First Article Inspection 
After approval, the supplier shall provide the First Article Inspection Report (FAIR) 
to SJCEMS. This is necessary for the first batch of products produced from new or 
modified drawings after changes in manufacturing processes or as instructed by SJCEMS. 
The first article inspection is a representative sample of this batch and should be 
100% checked for compliance with requirements. 

•11 Performance Monitoring 
SJCEMS will monitor supplier performance based on on-time delivery and product 
quality. 

•12 Special Requirements, Critical Items or Key Characteristics 
SJCEMS will identify any special requirements, critical items, or key features that 
need to be controlled in the purchase order or accompanying documents, and agree on 
control methods where applicable. 

•13 Supplier’s Employee Contribution to Product 
The supplier should communicate to their employees their contribution to: 
Product or service compliance   
Product Safety   
The Importance of Moral Behavior